Call, WhatsApp or message us — we’ll recommend the right insurance-approved Meta Trak protection and arrange mobile installation across London and Surrey.
Every enquiry follows the same route, and it is worth knowing it before you send one. We reply the same day during our hours — Monday to Saturday, 10am to 7pm, with Sunday appointments on request at premium rates. The first reply is a question, not a price: we need to know what the car is and where it lives before we can quote anything honestly.
Three things make the difference between a rough range and a firm figure. The registration lets us identify the exact build rather than the model year, which on a lot of cars decides whether a job is an activation or a hardware retrofit. The postcode and parking situation tells us whether we are working on a permit bay, a private drive, or in an underground car park that needs the concierge notified. And what your insurer has asked for, if anything — a policy that specifies a Thatcham category narrows the options immediately.
WhatsApp is the fastest for us and the most useful for you, because you can send a photo of the dash, the head unit or the parking space, and a picture answers questions that three messages would not. Call if you would rather talk it through, particularly if you are weighing a tracker against a tracker-and-immobiliser package and want the reasoning rather than a list. Email suits a trade enquiry or anything that needs a paper trail.
You get a fixed price before you book, not an estimate that moves on the day. Prices shown on this site are "from" prices — they are starting figures for the most common fitment, and the firm number comes after we have checked your registration. A deposit secures the appointment, and with more than 48 hours' notice you can move or cancel it free of charge with the deposit refunded in full or carried to the new date. Insurance certification is issued on the day of fitting, not posted weeks later.
Say so. A good proportion of our enquiries start with "my insurer has asked for something and I do not understand it", and that is a normal place to begin. The free assessment exists for exactly that — we look at the car and the way it is kept, tell you what actually addresses the risk, and say plainly if the answer is cheaper than you expected.