Same day
Recovery where possible
One call after an accident in London. We coordinate recovery, marque-correct repair and a replacement vehicle — and introduce you to a regulated accident management partner who handles the claim.
The damage is rarely the hard part. What follows is: getting the car off the road safely, finding somewhere secure to put it, working out whether to claim at all, arguing about which bodyshop touches it, and finding something to drive in the meantime. Most of that lands on you at the worst possible moment.
ACR Automobile takes the vehicle side off your hands. We arrange recovery, move the car into secure storage while decisions are made, place the repair with a bodyshop equipped for your marque, oversee the work and return the car to you. Where a claim is involved we introduce you to our accident management partner, who is regulated to handle claims and deals with that side directly with you and your insurer.
This is the part most owners do not realise. Your insurer will steer you firmly towards their approved repair network, because it is cheaper for them. You are not obliged to accept it. You have the right to nominate your own repairer, and on a prestige or performance car that matters — panel gaps, colour match on a difficult metallic, ADAS recalibration after a screen or bumper, aluminium structure, and genuine rather than pattern parts. A poor repair follows the car for the rest of its life and shows up in every inspection and every sale.
Tell us what you need and we’ll come back with a clear, fixed quote — usually the same day.
Get accident help WhatsApp usRecovery, storage, repair and a replacement vehicle arranged from a single conversation.
We will tell you plainly that you do not have to use your insurer’s approved network — and place the work where it should go.
Bodyshops equipped for aluminium, carbon, ADAS recalibration and difficult colour matches, not whoever is cheapest.
A like-for-like replacement arranged where you are entitled to one, so you are not stranded.
We introduce you to an FCA-regulated accident management partner who handles the claim itself.
Your car goes somewhere insured and indoors while liability and repair decisions are settled.
We coordinate the vehicle and introduce the claims partner — the claim itself is handled by them, directly with you.
Getting the vehicle off the road safely, including non-runners and cars that should not be driven.
Insured, indoor storage while liability, engineers’ reports and repair decisions are worked through.
Damage assessed properly and estimates prepared for the insurer or engineer to review.
Work placed with the right bodyshop for the marque, then overseen and inspected before the car comes back.
Like-for-like where you are entitled to it, arranged through our partner.
A regulated accident management partner takes the claim itself — we make the introduction and keep the vehicle moving.
Not sure whether it is worth claiming? Tell us the damage and we will give you an honest view before anything is reported.
Tell us where the car is, what happened and whether it is driveable.
Recovery arranged, and the car moved into secure storage if needed.
Damage assessed, and where a claim is involved you are introduced to our regulated partner.
Repair placed, overseen and inspected, then the car comes back to you.
Your vehicle is covered from recovery, through storage, to the moment it is handed back.
Unmarked recovery and confidential handling, at an hour that suits you.
Bodyshops and a regulated accident management partner we have worked with and can stand behind.
From our West London (W11) base across London, Surrey and the Home Counties.
From our Holland Park base (W11) across London, Surrey and the Home Counties — including Cobham, Weybridge, Esher, Virginia Water and Ascot.
Share a few details and a concierge specialist will come back to you the same day. Everything you tell us stays between us.
Tell us what you need and we’ll arrange it — anywhere in London, Surrey or the Home Counties.